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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Selling and Positioning | - Competitive differentiation in retail POS market - Mapping HP POS solutions to customer scenarios |
| Topic 2: Deployment and Integration Considerations | - Implementation and rollout best practices - System integration and compatibility considerations |
| Topic 3: Retail Environment and Customer Requirements | - Customer pain points in point-of-sale deployments - Retail industry workflows and operational needs |
| Topic 4: HP Retail Point of Sale Portfolio Overview | - HP POS hardware components (terminals, printers, peripherals) - HP retail solution positioning and value proposition |
| Topic 5: Support, Maintenance, and Lifecycle Management | - Warranty and service offerings - Lifecycle management of POS solutions |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
1. How long can a client expect an HP POS solution to last?
A) 1 to 3 years
B) 6 to 10 years
C) 11 to 15 years
D) 3 to 5 years
2. Which key global technology trend is driving retail?
A) global compliance to green initiatives
B) the need to compete with online vendors
C) cross channel, mobile, customer intimacy, data analytics and cloud
D) the use of standard PCs in place of POS solutions
3. Which display has interactive touch-screen capabilities?
A) HP 47-inch diagonal digital signage display
B) HP LD4220tm and LD4729tm digital signage displays
C) HP LD4210 and LD4710 LCD digital signage displays
D) HP LD4730 and LD4730G micro-bezel video wall displays any
4. Why is HP's involvement with organizations such as the National Retail Federation (NRF) Association for Retail Technology Standards (ARTS) Business Model initiative important?
A) It shows that HP listens to their retail customers and the retailer's customers.
B) It shows that HP empowers retailer agility through innovation.
C) It shows that HP has aggressive but achievable goals as part of its strategy.
D) It shows that HP is heavily involved with supporting the retail industry.
5. Due to globalization, consolidation, and format blurring occurring in the retail industry, what does a retailer need to do in order to remain competitive?
A) Be in the right place with the right offering
B) Offer an integrated connected experience
C) Enable the consumer to control the shopping experience
D) Offer the same access to information that customers get online
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
