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6209 Exam topics
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- Implementation Troubleshooting
- Installation
- Implementation Preparation
- Configuration
- Implementation Validation
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How much 6209 Exam Cost
The price of the 6209 exam is $125 USD.
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Certification Path
The Avaya Aura Contact Center CCT and Multimedia Implementation certification path includes only one 6209 certification exam.
Avaya 6209.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Multimedia Contact Center Configuration | - Routing and interaction processing
|
| Topic 2: Reporting and Performance Management | - Performance optimization
|
| Topic 3: Call Flow and Contact Routing | - Inbound call processing
|
| Topic 4: Avaya Aura Contact Center Architecture | - Core components and system architecture
|
| Topic 5: System Administration and Maintenance | - User and agent administration
|
