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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Proactive Outreach Manager (POM) Implementation | - POM installation and configuration - Campaign setup and management - Outbound dialing strategies and rules |
| Avaya Aura Experience Portal Architecture and Components | - Integration with Avaya Aura platform - System architecture and core components overview - Media processing and call flow basics |
| Integration and Deployment | - Deployment best practices - Integration with SIP, IVR, and external systems - Backup and recovery procedures |
| System Administration and Maintenance | - System monitoring and troubleshooting - Logging, reporting, and performance tuning - User, role, and security management |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
1. After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.
Which statement is true?
A) Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
B) You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. These features will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.
C) Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
D) Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
2. Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)
A) Informix 9.21.UC4
B) Sybase 12.5 or higher
C) MS SQL Server 2000
D) Oracle 0.0 or higher Id
E) Postgres 8.2.3 or higher
3. You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?
A) Check that the Web License Manager (WebLM) is running. If not start WebLM.
B) Make sure the runtime support files are installed in the correct location.
C) Re-install the runtimeconfig.war file.
D) Restart Avaya Aura Experience Portal.
4. Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)
A) A separate application server is required to run POM applications.
B) H.323 or SIP ports configured and in service.
C) The correct number of AAEP and POM licenses for features required.
D) A remote database.
E) Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
5. Which statement about Auxiliary Experience Portal Manager (EPM) is true?
A) More than one Auxiliary EPM server can be added per AAEP 6.0 system.
B) Auxiliary EPM can be Installed co-resident with MPP server.
C) Auxiliary I PM ran be installed on a single server AAEP system.
D) Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D,E | Question # 3 Answer: B | Question # 4 Answer: B,C,E | Question # 5 Answer: A |





