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NEW QUESTION 100
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Stakeholder analysis: Interested parties section?
- A. Delete entry 12 because the printing of the calendars is outside of the scope
- B. Delete entry 11 because the photographer is internal to the project management team.
- C. Add 'Internal Creative Team'.
Answer: C
NEW QUESTION 101
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
No Benefits Review Plan has been developed. Where should the schedule of benefit reviews be recorded?
- A. Small projects do not require a schedule of benefit reviews as only one review is required towards the end of the project and this should be documented within the Business Case.
- B. Benefit reviews should be planned and recorded in the simple PID.
- C. As deliverables of the project, all benefit reviews should be scheduled and documented in the Project Plan during initiation.
Answer: B
NEW QUESTION 102
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Information needs for each interested party section?
- A. Delete entry 14 because this relates to the development of a particular product and should be recorded under Development interfaces within the relevant Work Package.
- B. Delete entry 13 because the activity to provide the weekly updates should be scheduled in the relevant Stage Plan.
- C. Move entry 13 to Tools and techniques because it describes the method to be used to communicate to the individual producing the staff newsletter.
Answer: A
Explanation:
Explanation/Reference:
Question Set 2
NEW QUESTION 103
Which 2 statements apply to the Acceptance criteria section?
- A. Delete entry 24 because this is NOT a suitable acceptance criteria for this project.
- B. Move entry 21 to Composition because the photos are part of the final product.
- C. Move entry 23 to Derivation because the Data Protection Act already exists.
- D. Amend entry 21 to 'Appearance - 12 photos each showing different members of staff.
- E. Delete entry 22 because the development of the new company logo is not within the scope of the Calendar project.
Answer: D,E
Explanation:
Explanation/Reference:
Testlet 2
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
NEW QUESTION 104
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues, lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
No Benefits Review Plan has been developed. Where should the schedule of benefit reviews be recorded?
- A. Small projects do not require a schedule of benefit reviews as only one review is required towards the end of the project and this should be documented within the Business Case.
- B. Benefit reviews should be planned and recorded in the simple PID.
- C. As deliverables of the project, all benefit reviews should be scheduled and documented in the Project Plan during initiation.
Answer: B
NEW QUESTION 105
Who is responsible for committing user resources to the project?
- A. Senior User
- B. Senior Supplier
- C. Executive
- D. Project Board
Answer: A
NEW QUESTION 106
Who is responsible for ensuring that Communication Management Strategy is appropriate and that planned communication activities actually take place?
- A. Project Manager
- B. Project Support
- C. Corporate or Programme Management
- D. Project Assurance
Answer: D
NEW QUESTION 107
Which 2 statements should be recorded under the Business options heading?
- A. Produce a promotional calendar as a free Christmas gift to current and prospective customers.
- B. Create the photographs for the calendar internally.
- C. Use a professional photographer to create the photographs for the calendar.
- D. Do nothing.
- E. Outsource the creation of the calendar to a professional marketing company.
Answer: A,D
NEW QUESTION 108
Scenario
Extract from the Project Product Description (with errors)
Which 2 statements apply to the Derivation section?
- A. Move entry 12 to Composition, because this is within the scope of this project.
- B. Add 'Professional photographer'.
- C. Delete entry 10 because this is NOT a source product for this project.
- D. Delete entry 11 as this is already correctly shown under Development Skills required.
- E. Move entry 9 to Composition because this is within the scope of the project.
Answer: A,D
NEW QUESTION 109
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.)
There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
Design for each month - correctly showing at public holidays and new company logo Selected photographs- 12 professionally-produced photographs, showing different members of staff
--
--
Selected paper and selected envelope - for printing and mailing the calendar Chosen label design - a competition to design a label will be held as part of this project List of customers - names and addresses of customers to whom the calendar will be sent.
-
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to: Create the customer fast using information from the Accounts and Marketing departments
-
---- --
Confirm compliance with the Data Protection Legislation Create a design for each month - this will be done by the internal creative team Select and appoint a professional photographer Gather photograph design ideas from previous project and agree photographic session schedule Prepare a production cost forecast Select paper and envelope.
Stage 3 will include the activities to:
---
Produce and select tie professionally-taken photographs Hold the label design competition and choose the label design Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products and the cost of the project management activities are estimated to be (GBP)20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +(GBP)6,000 / -(GBP)6,000. A change budget of (GBP)500 has been allocated but there is no risk budget.
At the end of initiation there is +1 week 1-2 weeks time tolerance for this project. Which statement is true?
- A. The Stage Plan for stage 2 could create some additional project time tolerance by allowing no time tolerance in Team Plans.
- B. There can be no time tolerances for any of the stages.
- C. Additional time tolerance for the project could be found by adding extra resources without affecting other tolerances.
- D. All of the project level time tolerance can be allocated to stage 2.
Answer: D
NEW QUESTION 110
The service level agreement contains a number of technical terms that are missing from its glossary of terms.
- A. No action required.
- B. Obtain agreement from the Director of Facilities Division to add these into the glossary of terms within the
remaining +2 days tolerance. - C. Raise an issue (off-specification).
- D. Raise an issue (request for change).
Answer: B
NEW QUESTION 111
Scenario
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the Budgets section?
- A. Add 'Change budget - £500'.
- B. Delete entry 17 because the risk budget should be shown in the Risk Management Strategy.
- C. Add 'Cost tolerance - +£6k 1-£6k
- D. Delete entry 16 because timescales should NOT be shown under the heading of budgets.
- E. Amend entry 15 because it should also include the cost of management activities.
Answer: A,E
NEW QUESTION 112
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom- based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered. ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him.
They promote existing training courses to other training companies and existing customers.
End of the additional information.
ABC Company has decided to include the Health and Safety Training Project in a programme to support their strategy to deliver globally. The programme team has provided the detailed business justification and, as a result, the project board has decided that the business case will not need refining further during the
'initiating a project' process.
Is this an appropriate action for the project board, and why?
- A. No, because each project in the programme will need a revised business case.
- B. Yes, because the project board are able to use the business case provided by the programme.
- C. Yes, because when the project is part of a programme, the programme team provides the business case.
- D. No, because the programme team cannot constrain the project manager's choices.
Answer: B
NEW QUESTION 113
HOTSPOT
Additional Information
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff.
This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Column 1 contains a number of risk responses identified by the Project Manager following an assessment of this risk. Column 2 contains a list of threat response types. For each risk response in Column 1, select from Column 2 the type of response it represents. Each option from Column 2 can be used once, more than once or not at all.
Drop down the right answer.
Hot Area:
Answer:
Explanation:
NEW QUESTION 114
The 'classroom-based training materials' will be used as the basis for developing the 'e-learning course'. As a result, the executive wants to ensure that the 'classroom-based training materials' are of the required standard.
The executive has asked to meet the project manager every day during stage 2 to discuss progress and identify any concerns regarding quality.
Is this an appropriate approach to applying the organization theme, and why?
- A. Yes, because the executive should be available to provide ad hoc direction to the project manager.
- B. No, because the project manager should be given authority to manage the project on a day-to-day basis.
- C. Yes, because the executive should be the key decision-maker on the project, supported by other project board members.
- D. No, because the senior user should be responsible for specifying the quality criteria for the training materials.
Answer: B
NEW QUESTION 115
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Introduction section?
- A. Amend entry 1 to read 'This document contains the means and frequency of communication between the project management team, the print company and other external parties.
- B. Amend entry 1 to read 'This document contains the controls and reporting to be established for the project management team'.
- C. No change to entry 1 because this shows the purpose and content of this document.
Answer: C
NEW QUESTION 116
Which of the following activities is NOT an action of preparing for planned closure?
- A. Update the Project Management Team
- B. Confirm project has delivered what is defined in Project Product Description
- C. Request a product status account
- D. Update the project plan with actual
Answer: A
NEW QUESTION 117
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Who should take the PRINCE2-Practitioner Certified Exam
This certification is aimed at project managers, aspiring project managers, and anyone who manages projects. It is also relevant to other key staff involved in the design, development, and delivery of projects, including Project Board members (e.g., Senior Responsible Owners), Team Managers (e.g., Product Delivery Managers), Project Assurance (e.g., Business Change Analysts), Project Support (e.g. Project and Program Office personnel) and operational line managers/staff.
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