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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 36% | - Validate data model fitment - Define future state architecture - Understand deployment tools and best practices - Map Energy and Utilities Cloud components to requirements - Define security and data access model - Design future state business processes |
| Topic 2: Implementation | 38% | - Contract management configuration - Order Capture setup - License and access management - Industry-specific component setup - Product and pricing configuration - Data migration and integration - Post-sales process enablement - Initial setup and configuration |
| Topic 3: Discovery | 13% | - Identify gaps between requirements and standard capabilities - Understand current state architecture - Document customer business needs, value and vision |
| Topic 4: Test and Deploy | 13% | - User acceptance testing management - Testing strategy and scenario design - Deployment planning and execution |
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
1. An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?
A) A picklist attribute can be configured and associated to each product individual^
B) A picklist field can be added to the Prodoct2 object
C) A picklist attribute can be configured and associated to the base object type.
D) A Velocity Picklist can be configured and related to Produc12 object
2. An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?
A) Energy and Utilities Cloud - Sales and Service
B) Energy and Utilities Cloud - Document Generation S
C) Energy and Utilities Cloud = Configure Price Quote (CPQ)
D) Energy and Utilities Cloud - Contract Lifecycle Management
3. During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?
A) Customer satisfaction surveys
B) Electronic funds transfers
C) Rate change notifications
D) Payment reminders
4. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?
A) Modify the VEELogoCard FlexCard to change the customer logo.
B) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
C) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
D) Modify the application Page Layout to change/add/remove selected elements
5. An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?
A) Enable Person Accounts to model consumers.
B) Use the Account Contact Relation object
C) Use the Consumer Account record type
D) Use Contacts just for B2B scenarios.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B,C | Question # 5 Answer: A,C |
