Accurate contents for 100% pass
The ADM-201 study guide materials are compiled and verified by our professional experts who have rich hands-on experience in this industry, which ensure the high quality of Salesforce ADM-201 training materials. As the exam contents are all selected from the original questions pool, the contests of it cover 98% key points in the actual test. Besides, all the relevant questions are along with the verified answers, and through several times of confirmation, the ADM-201 exam preparation can ensure you 100% pass with the valid and accurate study materials.
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High pass rate of ADM-201 study guide
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Test Particulars
When it comes to the peculiarities of such a test, ADM-201 consists of 60 multiple-choice & multiple-select questions alongside 5 non-scored items, which the candidate will have to answer in 105 minutes. The first attempt of this exam will cost you $200 plus all the taxes applicable, however, this price will be lower in case you’re retaking the test. Thus, for the second try, you’ll have to pay $100 excluding taxes. To add more, the passing score for ADM-201 is 65% and during the test itself, the candidates are not allowed to use any reference materials. Finally, such an exam can be taken at a testing center or online and the vendor recommends that you complete the instructor-led training for a better chance of success.
Salesforce ADM-201: Target Audience and Recommended Experience
The ADM-201 exam is designed for those professionals seeking to gain the skills and knowledge required to work with the Salesforce CRM system and promote a career progression in the admin sector.
There are no formal requirements for passing this certification test. However, it is recommended that the students have at least 6 months of working experience in the position of a Salesforce Administrator and be able to execute the tasks included in the exam content. This encompasses the skills, such as maintaining a Salesforce organization, satisfying most frequent business requirements, and performing administrative duties with the help of current Salesforce features. In addition, the applicants are strongly advised to undertake the relevant training course (Administration Essentials (ADM201)) offered by Salesforce before attempting the test.
Three different versions for your success
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Domain 7: Activity Management & Collaboration (3%)
This section encompasses one’s skills in explaining the activity management capacities (public calendars, events, manage tasks, multi-day events) as well as explaining the Chatter features (groups, security, feed).
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
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Domain 6: Support & Service Applications (13%)
This topic area checks the learners’ skills in explaining the case management capabilities (including case comments, case processes, and case settings); identifying how to automate case management depending on a scenario (including auto-response, case assignment, escalation, email-to-case, web-to-case, case teams); explaining the Salesforce Knowledge capacities; explaining the Salesforce Communities capacities.
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data and Analytics Management | 17% | - Reports and dashboards
|
| Sales and Marketing Applications | 10% | - Marketing tools
|
| Service and Support Applications | 10% | - Case management
|
| Automation | 15% | - Process Automation
|
| Configuration and Setup | 15% | - User interface configuration
|
| Agentforce AI | 8% | - AI capabilities
|
| Productivity and Collaboration | 10% | - Activity management
|
| Object Manager and Lightning App Builder | 15% | - Lightning App Builder
|





