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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization needs to organize a portfolio of major donation prospects based on the prospect status to engage the most promising relationships. Which Nonprofit Cloud feature should the organization use?

A) Action Plans
B) Actionable Lists
C) Contact Profiles

2. A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity. Which feature should the consultant recommend?

A) Cases
B) Tasks and Events
C) Deliverables
D) Engagement Plans

3. A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management. What are three reasons the consultant can share to emphasize the value and importance of governance? (Choose 3)

A) Compliance
B) Security
C) Cost savings
D) Delivery Speed
E) Technical interoperability

4. A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue? (Choose 3)

A) Opportunity Stages
B) Customizable Rollups
C) Campaign Hierarchy28
D) NPSP Health Check27
E) Salesforce Optimizer report

5. A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?

A) Opportunity and Gift Commitment Schedule
B) Gift Designation and Gift Commitment
C) Gift Commitment and Gift Commitment Schedule

Solutions: