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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Arbitration and Strategy Execution | - Real-time container execution - Arbitration rules and prioritization logic |
| Adaptive Models and AI | - Predictive analytics in decisioning - Adaptive learning models |
| Next-Best-Action Designer | - Action prioritization and proposition management - NBA Designer configuration |
| Decisioning Fundamentals | - Decision management concepts - Customer 360 and contextual decisioning |
| Customer Decision Hub | - Business Issues, Groups, and Strategies - Next-Best-Action (NBA) framework |
| Real-time Decisioning | - Event-driven decision strategies - Real-time customer interaction handling |
| Reporting and Analytics | - Insights and reporting dashboards - Decision strategy performance monitoring |
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
1. U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?
A) Only the image location and its placement type
B) Only the action name and description
C) Only relevant action details and its treatment details
D) Only the image location
2. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.
A) "Customer."
B) No prefix. Use directly the property name.
C) "Data."
D) '' .''
3. A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?
A) Applicability rules
B) Volume constraints
C) Customer contact limits
D) Suppression rules
4. HOTSPOT
Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.
How do you configure the engagement policies to implement this requirement?
5. MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?
A) Applicability rules
B) Prioritization formula
C) Customer segment
D) Audience
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: Only visible for members | Question # 5 Answer: D |





