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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP DaaS Offer Structure | - Hardware, services, and software bundling - Service levels and support components - Financing and subscription-based models |
| Topic 2: Implementation and Service Delivery Overview | - Device management and support processes - Deployment models and rollout considerations - Refresh cycles and asset lifecycle management |
| Topic 3: Solution Design and Customer Scenarios | - End-user computing lifecycle optimization - Mapping customer requirements to DaaS offerings - Operational efficiency and IT cost reduction scenarios |
| Topic 4: Sales Positioning and Competitive Differentiation | - Competitive comparison and value messaging - Positioning HP DaaS vs traditional device procurement - Target customer segments and use cases |
| Topic 5: HP Device as a Service (DaaS) Fundamentals | - DaaS value proposition and business outcomes - Customer pain points addressed by DaaS - Lifecycle management approach (procurement, deployment, support, refresh) |
HP Selling HP Device as a Service 2018 Sample Questions:
What is an end-user productivity issue that could indicate an opportunity for HP DaaS?
- A. a need for end-user training to enhance Microsoft Office application skills
- B. a high proportion of mobile employees who need to be monitored to ensure they are on the job
- C. device reliability issues from an aging device fleet that cause end-user downtime
- D. poor access to timely information
Correct Answer: D 🗳️
What are the correct pillars of the HP DaaS value proposition for customers? (Select three.)
- A. one-stop shop
- B. management with insight
- C. the right devices for the job
- D. flexibility for business
- E. built for business
- F. device support, anytime and anywhere
Correct Answer: A,E,F 🗳️
What are the correct ways in which a channel partner can sell HP DaaS to a customer? (Select two.)
- A. HP DaaS can be sold as a transaction with payment upfront for all hardware and services.
- B. HP DaaS can be sold as an ecosystem sale with different vendors providing hardware and services.
- C. HP DaaS can be sold as a consultative sale with an HP Account Delivery Manager support.
- D. HP DaaS can be sold as a contract with 1 - to 5-year terms available.
- E. HP DaaS can be sold as a technical sale with channel partners managing Analytics and Proactive Management.
Correct Answer: C,E 🗳️
Which type of customer IT environment is ideal for the Standard plan?
- A. one with HP devices that is looking for an automatic parts replacement service
- B. one that has low IT bandwidth to manage security updates across a multi-OS device environment
- C. one that is self-managed, but with a desire for some device health analytic insights
- D. one with limited internal IT resources that is ready to outsource to a full device management service
Correct Answer: A 🗳️
