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IBM C2010-939 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Architecture and Concepts | - ITIL-aligned configuration management concepts - Tivoli CCMDB architecture overview - CMDB data model and relationships |
| Topic 2: Integration and Data Management | - Integration with discovery tools - Integration with Tivoli Process Manager - Data import/export mechanisms |
| Topic 3: Maintenance and Troubleshooting | - Troubleshooting common CCMDB issues - Performance tuning and optimization - Monitoring system health |
| Topic 4: Installation and Deployment | - Initial configuration steps - Deployment architecture components - Installation prerequisites and system requirements |
| Topic 5: Configuration and Administration | - Data synchronization and reconciliation - Configuring CCMDB components - User roles and security configuration |
