Accurate contents for 100% pass
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Nortel 922-060 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Administration and Configuration | - Contact Center Manager installation and setup
|
| Topic 2: Reporting and Monitoring | - Historical reporting
|
| Topic 3: System Maintenance and Troubleshooting | - Issue resolution
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| Topic 4: Call Routing and Contact Handling | - Interaction processing
|
