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Avaya 46150T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Communication Solutions | 20% | - Avaya IP Office platform - Avaya Aura communication solutions |
| Topic 2: Networking & Security Solutions | 20% | - Avaya Fabric Connect and VSP switches - Security best practices for midsize networks |
| Topic 3: Integration & Migration | 15% | - Third-party system interoperability - Migration strategies and considerations |
| Topic 4: Unified Communications & Collaboration | 15% | - Avaya Equinox and Avaya Spaces - Mobility and conferencing features |
| Topic 5: Introduction to Avaya Solutions for Midsized Customers | 10% | - Avaya portfolio for midsize businesses - Key features and benefits overview |
| Topic 6: Contact Center Solutions | 20% | - Avaya Contact Center Select - Avaya IX Contact Center |
Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:
Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?
- A. Analyze module
- B. Contact Recording
- C. Coach and Learn
- D. Live Monitor
- E. Quality Management
Correct Answer: E 🗳️
Before you can ask any questions, a prospective customer contact says, "Look, my job is to replace an obsolete phone system for the least possible cost."
Which of the following feature sets will your proposal emphasize?
- A. Productivity
- B. Savings
- C. Call Handling
- D. Mobility
- E. Multi-channel
Correct Answer: A 🗳️
Cloud Operations Manager (COM) is a new management utility.
What does it manage?
- A. Up to 30 Avaya Aura systems
- B. Up to 3000 Avaya IP Office TM users
- C. Up to 30 Avaya IP Office TM system inventories
- D. Up to 3000 Avaya IP Office TM systems
- E. Up to 30,000 call recordings
Correct Answer: D 🗳️
Which of the following Avaya IP Office TM editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and high availability/resiliency? (Select two.)
- A. Essential Edition
- B. Select Edition
- C. Server Edition
- D. Basic Edition
- E. Preferred Edition
Correct Answer: B,C 🗳️
